![]() ![]() If you don't see an email, you can always check your order status in your account. If the email is there, you can add us to your safe sender list to make sure you don't miss any other emails. If you didn't receive an email confirmation, check your spam folder. Order ConfirmationĪfter each purchase, we send an email confirmation with your order details and instructions for how to use your Groupon. If you need to see instructions for using your voucher, you can find these on the Groupon itself or by selecting See Details in My Groupons. It may also be a good idea to check your internet connection.Īfter you’ve viewed your voucher, you’ll no longer be able to make self-service changes to the order in your account so make sure not to view it until you’re ready to use it. Refresh the page or select the back button in your browser and select View Voucher again, and your voucher should load correctly after a few moments. If your voucher isn’t loading when you try to view it, you may be experiencing a slight system delay. From this page, you can print your voucher.Select See Details next to your purchase. ![]() Head to My Groupons on the app or website.On the app, just select the order itself. If you only want to check the details of your order or see the instructions for how to use your Groupon, go to My Groupons and select See Details next to the order in question. If you need help finding a Groupon you purchased or received as a gift, check out these articles on gifting.If you’ve already used a Groupon, but it’s still showing up as “Available” in My Groupons, you can update it by selecting Mark as Redeemed.To keep gifts and other items hidden, sign out of your account when you’re not using it. Expired: Groupons that have expired and can no longer be used.Īll orders in your purchase history-including redeemed, expired, and refunded orders-will be visible to anyone signed in to your account.Credit Vouchers: Groupons that have expired and can be used for the amount paid. ![]() Groupon Goods Marketplace items will automatically be marked "Redeemed" shortly after the return window passes.
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